Privacy Policy
Last Updated: January 2026
At Lukas Transportation ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information of our clients, parents, and students. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and transportation services in Miami and South Florida.
1. Information We Collect
We collect information necessary to provide safe and reliable school transportation services:
- Personal Information: Names of parents/guardians and students, home addresses (pickup/drop-off locations), phone numbers, and email addresses.
- Service Data: School names, schedules, and specific health or safety requirements for passengers.
- Digital Data: Information collected via cookies and analytics tools (like Google Analytics) to improve our website experience (e.g., browser type, IP address).
2. How We Use Your Information
Your data is used strictly for operational and safety purposes:
- To plan and execute daily transportation routes.
- To communicate with parents regarding bus arrivals, delays, or schedule changes.
- To ensure student safety through our verification systems.
- To process payments and billing.
- To improve our website functionality and customer service.
3. GPS Tracking and Cameras
For safety and transparency, our vehicles are equipped with GPS tracking and internal cameras. GPS data is used to provide real-time location updates to authorized parents/guardians and our dispatch team. Video footage is reviewed strictly for safety and disciplinary purposes and is kept secure.
4. Data Sharing and Protection
We do not sell, trade, or rent your personal information to third parties. We may share data only with:
- Authorized Service Providers: Partners who assist in our operations (e.g., payment processors, GPS software providers), bound by confidentiality agreements.
- Legal Authorities: If required by law or to protect the safety of our passengers and staff.
5. Your Rights
You have the right to request access to the personal information we hold about you, request corrections, or ask for deletion of data that is no longer necessary for service provision.
6. Contact Us
If you have questions about this Privacy Policy, please contact us:
Lukas Transportation
Miami, FL
Phone: 786-355-3512